How does Same Day Shipping Work?
Same day shipping options are available in Major Canadian Cities. Currently, but not limited to Calgary Alberta. We require a Government issued photo ID for this service and is a flat rate of 10$. for orders over 100$ this service is free.
Do you deliver to outside of Canada?
No, we only ship within Canada. This is a strict rule without exceptions.
How much do you charge for shipping?
We offer free shipping on all orders over $100. Orders under $100 are charged a flat rate of $15 shipping fee . All orders are shipped to our patrons via for Canada Post Xpresspost and come with a tracking number. This tracking number will be sent to you by a member of our team.
How Does Shipping Work?
All products are shipped in airtight, smell-proof, vacuum-sealed bags. Your order will arrive in a discreet, unmarked package. Your real address and name must be on the package to ensure proper delivery through Canada Post. Shipping to major centers takes 1-3 business days and rural locations 3-5 business days. If you have more questions feel free to contact us.
How do you package my shipment?
It is understandable that most people require a level of discretion. So, we use generic prepaid Canada Post Xpresspost envelopes or a plain parcel to package your items. We then vacuum-seal and bubble wrap the contents for maximum discretion, protection and to seal in the freshness of our products. There no branding on envelope or parcel that would advertise the content inside. You’ll be provided a tracking number so you can track your order on Canada Post.
How do you package my shipment?
We understand that most people require discretion. So, we use generic prepaid Canada Post Xpresspost envelopes or a plain parcel to package your items. We then vacuum-seal and bubble wrap the contents for maximum discretion, protection and to seal in the freshness. There is nothing written on the outside of the envelope that would advertise the content inside. You’ll be provided a tracking number so you can track your order on Canada Post.
How long will I have to wait for the package to arrive?
We send all items via Canada Post Xpresspost. Under normal circumstances this takes 1-3 business days. If you live in a poorly connected rural location, occasionally it may take a day or two longer.
Do you accept orders from all provinces?
Yes. We accept orders from all provinces and regions in Canada. We proudly serve to all provinces across Canada.
It has been a while, and I still did not get my package
Please contact us if you don’t receive your package after five days past the expected delivery day. We will contact Canada Post on behalf of our members to inquire about delays or lost packages. Our team will deal with Canada Post issues.
Tracking says my package has been delivered but I did not get a package
In our experience, there are a few possible reasons for this issue, among them:
Canada Post’s online may not reflect the actual package; the exact delivery date and time may be a day or so off.
There can be internal issues within Canada Post that may cause delays caused that are outside of our control. A member of our team will assist you in such cases